Cymphony
Name: Tim Morris

Summary:

Cymphony is an inbound communications outsourcer specialising in the franchise sector. We support many brands with their lead management, network reception services, customer services, web chat and diary management.

  • Web Chat – using humans, not chatbots. Speak directly to your potential customers while they are on your web site, Convert a question into a serious lead.
  • Lead2Succes – Cymphonys leading enquiry conversion service. Our specialist agents respond to new enquiries within 5 minutes of the submit button being hit.
  • Diary Management – consultations or appointments booked directly into calendars or network CRMs
  • Inbound network calls – ensure your brand messaging is consistent across your entire franchise network

Our job is to help franchisors build their network, increase franchisee revenues and improve franchisee profitability.

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