| Name: | Andy MacGregor |
Summary:
About Face for Business
Face for Business provides Telephone Answering and Manned Live Chat Services for Franchises across the UK.
We help the UK Franchises:
- Capture opportunities and new business
- Provide a good customer service
- Take online bookings
- Extend their opening hours
- Remove the headache and worry of always answering phones and web chat
Our PA’s will answer your calls or web chats for you:
- In your company name, acting as if we were part of your business
- Instantly passing on messages, sending through details, or transferring calls
- Helping with online bookings and taking payments
- Enabling you to manage your business without interruption
Why Face for Business?
- Transparency – All interactions recorded so that you may monitor the quality of the work we do with our unique playback function
- Unique feedback function on every transaction, allowing you to work closer with us and our PA’s provide the best possible service
- Our invoices are always optimised to make sure you are on the best plan available
- We have no long-term contracts – we are with you, as long as we add value
- ISO 9001 Accredited
So, if you want:
- More opportunities and new business
- To provide better customer service
- Headaches and worry of team’s availability removed
- All this, from a supplier that is open and transparent
Contact the team on 01704 898400 or visit www.ffb.co.uk and we will be delighted to assist further.
98% of Calls answered in 6 secs – 3 million+ calls and live chats answered for UK businesses